The Automotive Maintenance and Repair Association (AMRA) is a not-for-profit trade association formally organized in 1994 to represent the interests, common policies and purposes of companies engaged in providing automotive maintenance and repair services, their suppliers and related companies in the automotive industry when dealing with consumers.
The main purpose of AMRA is to provide consumer communication programs like its Motorist Assurance Program (MAP), MAP Participating Facility Program and MAP-Qualified Technician Program for the benefit of the consumer.
AMRA is very proud of its Motorist Assurance Program, MAP Participating Facility Program and MAP-Qualified technician training and testing program. The video below is the best way to learn about how AMRA and its Motorist Assurance Program support the efforts of those who create and enforce the regulations affecting auto repair businesses.
AMRA established the Motorist Assurance Program (MAP) in 1996 in effort to address concerns raised by governmental regulators, the media and consumers concerning automotive repair practices. To address those concerns, MAP was formed as a not-for-profit, consumer-oriented trade association – and one of the industry's only efforts to develop communication standards aimed at improving the auto repair experience. MAP’s Uniform Inspection and Communication Standards (UICS) aim to improve communications between auto repair customers and repair facilities' personnel.
The Motorist Assurance Program works cooperatively and proactively with consumer groups and government agencies toward solutions that benefit the consumer and are mutually acceptable to both regulators and industry. We maintain the belief that the automotive repair industry must retain control over how we conduct our business, and we must be viewed as part of the solution; and not part of the problem.
For additional information about AMRA and its consumer communication programs, please click here or call us at (847) 947-2650. And, remember to check the MAP website at motorist.org. We look forward to working with you in the future.